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Privacy Policy

1. Introduction

Welcome to ParallelCables.com. We are committed to protecting your privacy and processing your personal data with transparency, in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act.

This privacy policy informs you about how we collect, use, share, and protect your personal data when you use our website or services.

2. Identity of the Data Controller

Personal data collected on ParallelCables.com is processed by:

ParallelCables.com
Sole proprietorship (Self-employed)
SIRET: 81847455300026
APE Code: 7312Z
VAT Number: not applicable (article 293B of the French Tax Code)
Represented by its manager as Individual Entrepreneur
Email: contact@parallelcables.com
Phone: +33 7 67 02 41 84

3. Data Collected

We collect the following data:

  • Identification data: last name, first name, email address, phone number
  • Billing and delivery data: postal address, payment information
  • Connection data: IP address, browser type, device used
  • Usage data: pages visited, products viewed, visit duration
  • Marketing preferences: if you have agreed to receive our communications

4. Processing Purposes

We use your personal data for the following purposes:

  • Manage your customer account and orders
  • Process your payments and deliveries
  • Contact you regarding your order or account
  • Send you our newsletters and promotional offers (if you have consented)
  • Improve our website and services
  • Prevent fraud and ensure the security of our site
  • Respond to your support and customer service requests
  • Comply with our legal and regulatory obligations

5. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Contract execution: when processing is necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering into a contract
  • Consent: when you have given your consent to the processing of your personal data for one or more specific purposes
  • Legitimate interests: when processing is necessary for the purposes of legitimate interests pursued by ParallelCables.com
  • Legal obligation: when processing is necessary for compliance with a legal obligation to which we are subject

6. Data Recipients

Your personal data may be shared with the following categories of recipients:

  • Our authorized personnel in the course of their duties
  • Our subcontractors providing IT services (hosting, maintenance)
  • Our payment service providers for transaction processing
  • Our delivery service providers for order shipment
  • Administrative or judicial authorities when required by law

We ensure that all our partners and service providers comply with applicable data protection regulations.

7. Data Retention Period

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Customer account data: during your business relationship with us, then archived according to applicable legal periods
  • Order data: 10 years from the order (accounting and tax obligation)
  • Payment data: deleted once the transaction is completed, unless consent is given to save them
  • Browsing data: 13 months maximum

8. Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Pseudonymization and encryption of personal data
  • Means to ensure the confidentiality, integrity, and availability of processing systems and services
  • Means to restore availability and access to data in the event of a physical or technical incident
  • A procedure to regularly test, analyze, and evaluate the effectiveness of technical and organizational measures

9. Your Rights

In accordance with applicable data protection regulations, you have the following rights:

  • Right of access: you can obtain information about the processing of your personal data and a copy thereof
  • Right of rectification: you can request the correction of inaccurate or incomplete data
  • Right to erasure: you can request the deletion of your data in certain cases
  • Right to restriction of processing: you can request the restriction of processing of your data in certain cases
  • Right to data portability: you can receive the data you have provided to us in a structured format
  • Right to object: you can object to the processing of your data in certain cases, particularly for marketing purposes
  • Right to withdraw your consent at any time when processing is based on it
  • Right to define directives regarding the retention, deletion, and communication of your data after your death

To exercise these rights, you can contact us by email at contact@parallelcables.com or via the contact form available on our site.

If you believe, after contacting us, that your rights are not being respected, you can lodge a complaint with the CNIL: www.cnil.fr.

10. Cookies

Our site uses cookies and similar technologies to improve your browsing experience, analyze site usage, and offer you personalized content.

To learn more about the use of cookies and how you can manage them, please consult our Cookie Policy.

11. Data Transfer Outside the EU

Your personal data is primarily processed within the European Union.

However, some of our service providers may be located outside the European Union. In such cases, we ensure that these transfers are made to countries ensuring an adequate level of protection or are governed by appropriate safeguards (European Commission standard contractual clauses, adequacy decision, etc.).

12. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page and, where appropriate, notified by email.

We encourage you to regularly consult this page to be informed of any changes.

13. Contact

For any questions regarding this privacy policy or for any requests concerning your personal data, you can contact us:

By email: contact@parallelcables.com
By phone: +33 7 67 02 41 84
Via our contact form available on the site

Last updated: 11/26/2025

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ParallelCables.com specializes in supplying high-quality cables for solar systems and energy storage. Our products are assembled in France according to the highest quality standards.

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